One oPNG’s largest retail supermarket’s City Pharmacy Group has now partneredInternational giantIndependent Grocers Alliance, IGA.
The partnership will operate as Stop’N’Shop-IGA.
The mover is seen as strategic to access service and retail capacity in all Stop’N’Shop stores inthe capital city.
Stop’N’Shop-IGA will now bethe name of all Stop’N’Shop supermarkets inthe capital city. The whole concept ofthe partnership is based on CPL’s desire to strenthen customer satisfaction, and quality service.
A joint effort 18months inthe-making, one ofthe key benefits ofthe partnership is an online training facility calledthe IGA Coca-ColaInstitute, E-Learning Centre. 40 Stop’N’Shop staff members have been trained through distance learning, on merchandizing and store management. Another 400 staff will be fully trained ‘stores personnel’ atthe end of this year.
IGA is a world renowned American retail chain. It was founded in 1926, with a value-driven business as a Community-Besed Organization. IGA Chief-Executive Mark Betenic sayPNG’s retail industry is still handicapped bythe lack of proper infrastructure and logistical support.
The CPL Group’s network of retailers includes City Pharmacy, Hardware Haus, BenCafe, andthe Paradise Cinemas. The Group is today worth some 211million kina in stock market shares.
After 25years inthe retail industry, CPL is now threading inthe direction of bringing improverd customer care, and quality ontheir shelves. So what you will see is a higher standard ofthe shopping experience.
Hannah Aria, National EMTV News
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