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Port Moresby
May 28, 2022
Business News Pacific

Cyclone Relief Assistance


By Meleasie Goviro – EM TV News, Port Moresby


ANZ today announced an assistance package for customers in Fiji following the devastation of Tropical Cyclone Winston, as well as a donation of AUD$100,000 to the Red Cross Tropical Cyclone Winston Appeal.


ANZ CEO Pacific and CEO Fiji, Vishnu Mohan, said “This is one of the worst cyclones to hit Fiji destroying many towns and villages as well as damaging vital infrastructure. It will take a long time for Fiji to fully recover from this disaster and we want our customers to know that we are here ready to support them.”


ANZ’s customer assistance package includes:


  • Suspension of all home loan, personal loan and small loan repayments for 60 days;
  • Suspension of all banking facility repayments to commercial customers on request for
  • An agreed period of time (with interest capitalised);
  • Temporary adjustments to lending limits to assist with unexpected costs;
  • Waiver of fees associated with restructuring business loans considered necessary due


To cyclone impacts;


  • Early access to term deposits without incurring penalty fees;
  • Waiver of application fees for home or personal loans;
  • Waiver of fees associated with replacement of damaged EFTPOS terminals due to


Cyclone damage;


  • Waiver of all fees for International Money Transfers via Internet Banking from Australia and New Zealand into Fiji until March 31, 2016.


Most ANZ branches opened as usual across Fiji’s network of 14 branches, with the exception of the branches in Ba, where a curfew remained in place, and at the University of the South Pacific due to closure of the university premises.


Mohan said ATM and EFTPOS networks are steadily getting back online, with the remainder expected to return to normal servive once electricity supply is restored across the country.



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